New Account Survey

Thank you for completing this short survey about your experience when you opened your account at State Nebraska Bank & Trust. We appreciate your feedback so we may improve our service. If you have any questions, please feel free to call us at (402) 375-1130.

Enter Our Drawing

To be entered into a quarterly drawing of three winners for $50 in Wayne Chamber Bucks, you must include your name with your completed online survey so we may contact you if drawn. If you do not wish to be entered into the drawing, you may skip this part and move to the questions below.

First Name:

Last Name:

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Rate Your Experience

Please rate your experience when you opened your account. We want to hear from you, so we can improve our services. Your responses will remain completely confidential.

Please select the Customer Relations Representative (CRR) who helped you open your new account with us:

On a scale of 1-5, with 1 being “not at all” and 5 being “exceptional”, please rate your experience with the CRR.

The CRR was friendly.
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The CRR was knowledgeable.
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You felt comfortable with the amount of time it took to open your account.
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The CRR explained everything thoroughly.
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What did you like best about our customer service?

How could we improve as a bank?

Do you have any other comments, questions, or concerns?